Will my new FM Mattsson shower & taps work on my low
pressure system?
FM Mattsson units are designed to perform at their optimum at between
0.5 - 6.0 bar. We do not recommend FM Mattson units be fitted to
systems with pressure below 0.5 bar
What do I use to clean my FM Mattsson units?
Units are best cleaned using a soft cloth with mild detergent. Under
no circumstances should acids in any form be used or any abrasive
cloths or cleaners as this will damage the unit.
There is no water coming out of my shower mixer?
First check that there is no interruption to water supply either
hot or cold. If you do have supply to the unit the problem is likely
to be due to debris coming down the line existing pipework and blocking
the supply inlets to the unit. FM Mattsson units are fitted with
strainers to avoid internal contamination of the units by debris.
Turn off the water supply remove the unit from the wall fixing plate
and clean the wire strainers inside the fixing nuts then reattach.
Water temperature from my FM Mattsson mixer is
fluctuating alternately between hot and cold?
This may be due to the unit being fitted incorrectly. Check that
the cold supply is on the right and hot supply is on the left.
The water out of my mixer is not hot enough?
Firstly check that you have sufficient hot water supply. Secondly
check that you have depressed the childproof anti scald device on
the temperature control (right hand side of mixer) to enable you
to increase the temp beyond 38?. If you have done this and reached
to full extent of adjustment you may need to recalibrate the unit
to suit your own specific requirements (See
Re Calibration in Manual)
The Control handles on my mixer are getting stiff?
First check that no materials have fallen between the handle and
mixer body that may prevent free movement. If no obstruction is
found then the most common cause is the build up of scouring powder/paste
debris within the control handles. FM Mattsson units should
not be cleaned with scouring powders, pastes or acid solutions as
debris will build up between the handles and body of the mixer and
over time will erode the control surfaces and ultimatly damage the
cartridge . Units should only be cleaned with a mild detergant and
diluted limescale remover when required.
To rectify problem remove
handle and extract debris and replace. In cases where significant
damage has been caused, handle and cartridge may need to be replaced.
As I am sure you will notice this section
is very short. This is due to the fact that as a result of the technical
excellence of FM Mattsson units we very seldom have any problems.
If however you experience a problem that we have not covered please
contact us.
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